Frequently Asked Questions
Everything you need to know about your Allparts Music order.
How long does shipping take for my music gear?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy for instruments and parts?
We offer a 30-day return policy for most items. Products must be in their original, unused condition and include all original packaging to qualify for a full refund.
Do you offer international shipping?
Yes, Allparts Music ships worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees levied by their home country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your replacement parts compatible with major brands?
Our parts are designed to meet or exceed OEM specifications. We provide detailed measurements on every product page to help you ensure compatibility with your specific instrument model.
How can I track my order status?
Once your order ships, you will receive an automated email with a tracking number and a link to the carrier's website so you can monitor your package in real-time.